To our Perpetual Guardian community,
With varying COVID alert levels now in operation around New Zealand we want to update you on steps we have taken to keep both our teams and the wider community safe, while still ensuring that we can continue to provide support and ongoing services to you.
Interactions with our clients and the continued delivery of our services in Auckland and Waikato Region
Our offices in Takapuna, Remuera, Auckland CBD and Hamilton remain closed to the public until further notice in line with Government requirements. Face to face visits are being rescheduled as phone or video conferences. All of our staff have remote working capability and so we remain ready and able to assist you over this time. We continue to work to ensure that there is minimal disruption to the delivery of our ongoing services to you. Please reach out to your branch manager or phone us on 0800 737 738 if you have any questions regarding your interactions with us.
Perpetual Guardian’s branch operations outside of the Auckland and Waikato Region
All of our Branches outside of Auckland and Hamilton are open and operating in accordance with the Government Level 2 COVID requirements. We have in place QR codes at all offices for visitors to scan in on arrival, and will ensure appropriate levels of social distancing and visitor numbers within our Branches. Please you book an appointment with our team in advance to help with this process.
As per the current Level 2 guidelines, we ask that you wear a facemask when visiting our office. Our team members will also be wearing facemasks when interacting with any members of the public and during client meetings. Please reach out to your local branch directly or phone us on 0800 737 738 if you have any questions.
Through these challenging times we want to assure you that we are here for you and have already taken the necessary steps needed to ensure our client welfare and safety is protected when visiting one of our offices.
Thank you for your continued support,
CEO Perpetual Guardian Group